Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.
Finding a property
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our contracts are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.
Please note that for your safety and peace of mind –
Viewings
Viewings will be arranged at times to suit you, we offer late night appointments every Wednesday until 7pm, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.
References
As a minimum we will require satisfactory references from your employer, a previous or current landlord, and a personal reference. We will also require a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references. You will find a copy of our application forms and processes here.
Guarantor
A Guarantor supports a contract holder’s application for a rental property. A guarantor will agree to take joint responsibility for the rent for the property if the contract holder fails to. Guarantors are required to pay any rent arrears (if the contract holder does not pay) and for any damages costing more than the deposit. A guarantor needs to go through the same credit checking process as a contract holder. The normal requirement is that they are employed with sufficient earnings to cover the contract holder’s rental commitment OR are a homeowner. You can find more information and a copy of our guarantor application forms and processes here.
Rents
Rents are normally quoted calendar monthly with your first month’s rent being payable upon being accepted for a rental property by the landlord. The contract holder is also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone/Broadband costs. All rents are payable by bank standing order to our company bank account or your landlord’s bank account.
Deposit
A security deposit of a minimum of one month’s rent will be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover any damages found upon inventory checkout, rent arrears, and any other liabilities under the terms of your standard contract. Please note that under no circumstances can the deposit be used by the Contract Holder to cover rent. More information can be found here: Deposit Protection
Occupation Contracts
Once you have been accepted for a rental property and a move-in date has been agreed you will be sent a draft copy of your occupation contract that you will sign upon move-in. This is sent before your move-in appointment so that you can read through it and seek independent advice if required. A blank copy of this is available on request or in our office.
At the end of the contract, you may incur fees which include but are not limited to the actual costs of having replacement locks or other security devices fitted if not at the end of the contract if the keys are not returned. If the deposit is not enough, you must pay us the extra amount needed to cover all costs, charges, and expenses incurred and properly due.
Contract Holder Fees
This is a list of possible fees that you may incur during or at the end of the contract period.
DURING:
Deposit
Monthly rental payment
AT THE END OF THE CONTRACT:
The actual costs of having replacement locks or other security devices fitted if not at the end of the contract if the keys are not returned.
If the deposit is not enough, you must pay us the extra amount needed to cover all costs, charges, and expenses incurred and properly due.
South Wales Property Investors and Lettings are members of Client Money Protect Ltd. and The Property Ombudsman.
Contract holders do not pay any fees before being accepted for a rental property.
Contract holders may pay rent by BACS or Standing Order
